Shipping Policy
Thanks for shopping with siaviala.com. Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times. Contact sales@siaviala.com or WhatsApp +1 (310) 438-8004 so we can provide you the order’s tracking number.
Order Processing Time
It is the time elapsed between when the customer places the order and when we hands the order over to the warehouse.
- Generally, orders are processed within 0-2 working days of order confirmation/payment. Orders made on the weekends might experience delay.
- Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
Shipping Cost & Time
Delivery Time = Processing Time + Shipping Time
Processing Time: 0-2 business days
Shipping Time: 2-7 business days (Standard Free shipping)/ 1-3 business days (Expedited shipping)
Country |
Shipping Method |
Shipping Time |
Cost |
Courier |
Canada, USA |
Standard Free Shipping |
2-7 Business Days |
Free |
Amazon Logistics / USPS / UPS |
Expedited Shipping |
1-3 Business Days |
12.99USD |
Amazon Logistics / USPS / UPS |
|
UK, European Union |
Standard Free Shipping |
2-7 Business Days |
Free |
Amazon Logistics/ USPS/ UPS/ |
Expedited Shipping |
1-3 Business Days |
12.99USD |
Amazon Logistics/ USPS/ UPS/ |
Shipping Regions
The Siaviala screen extender is available in the USA, Canada, the UK, and the member states of the European Union (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden).
For USA customers, we ship to all states except for Puerto Rico, Hawaii, Alaska, Guam, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific.
*If your country does not list above, please email us before placing the order. If you want to make a group purchase or massive purchase, contact us for proper shipping costs and a special offers.
Email Us: Send us a message at sales@siaviala.com.
WhatsApp: +1 (310) 438-8004
Order Cancellations
We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money. Orders can't be canceled once the parcel is shipped out.
Taxes
Order Tracking
As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.
You will also be able to track your order in your account.
If you have any questions or need further assistance regarding shipping, please contact our customer support team.
Get in Touch
Phone: +8613380500864
Address: Shenzhen City, Longgang District, Banqiao Subdistrict, Wuhe Community, Chuanghui Building, Room 2807